Terms of Service
Agreement to Terms
By accessing and using Davar Respond ("Davar Respond", the "Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
These Terms of Service ("Terms") govern your use of Davar Respond, our Facebook and Instagram automated response management system operated by us ("Company", "we", "us", or "our").
Acceptance of Terms
By using our Service, you agree to:
- Be at least 18 years old or have parental consent
- Provide accurate and complete information when registering
- Maintain the security of your account credentials
- Comply with all applicable laws and regulations
- Respect the rights of other users and third parties
Service Description
Davar Respond provides automated reply management for Facebook and Instagram pages. Our service includes:
- Auto-Reply Functionality: Automated responses to comments and messages
- Page Management: Synchronization and management of connected social media pages
- Analytics: Performance tracking and reporting features
- Webhook Integration: Real-time processing of social media interactions
- User Dashboard: Interface for managing auto-reply settings and configurations
User Accounts
Account Registration
To use our Service, you must:
- Register through Facebook OAuth authentication
- Provide accurate and current information
- Maintain and update your account information
- Be responsible for all activities under your account
Account Security
You are responsible for:
- Maintaining the confidentiality of your account credentials
- All activities that occur under your account
- Notifying us immediately of any unauthorized use
- Using strong passwords and security practices
Acceptable Use Policy
Permitted Uses
You may use our Service to:
- Manage legitimate business or personal social media accounts
- Provide helpful and appropriate automated responses
- Engage with your audience in a professional manner
- Comply with Facebook and Instagram's terms of service
Prohibited Uses
You may NOT use our Service to:
- Send spam, harassment, or abusive content
- Violate any applicable laws or regulations
- Infringe on intellectual property rights
- Distribute malware or harmful content
- Circumvent security measures or access controls
- Use automated tools to abuse social media platforms
- Engage in fraudulent or deceptive practices
- Violate Facebook or Instagram's terms of service
Facebook and Instagram Integration
Our Service integrates with Facebook and Instagram through their official APIs. By using our Service, you acknowledge and agree that:
- You must comply with Facebook's Terms of Service and Community Standards
- You must comply with Instagram's Terms of Use and Community Guidelines
- We are not responsible for changes to Facebook or Instagram APIs
- Your access may be limited by Facebook or Instagram's policies
- We may need to update our Service to comply with platform changes
Content and Intellectual Property
Your Content
You retain ownership of content you create and upload to our Service. However, by using our Service, you grant us a license to:
- Process and store your content for service functionality
- Transmit your content to Facebook and Instagram APIs
- Use your content to provide technical support
- Analyze usage patterns for service improvement
Our Content
Our Service, including its design, functionality, and content, is protected by intellectual property laws. You may not:
- Copy, modify, or distribute our software
- Reverse engineer or attempt to extract source code
- Use our trademarks or branding without permission
- Create derivative works based on our Service
Disclaimers and Limitations
Service Availability
We strive to maintain high service availability, but we cannot guarantee:
- Uninterrupted access to our Service
- Compatibility with all devices or browsers
- Immediate resolution of technical issues
- Compatibility with future Facebook or Instagram API changes
Limitation of Liability
To the maximum extent permitted by law:
- We provide our Service "as is" without warranties
- We are not liable for indirect, incidental, or consequential damages
- Our total liability is limited to the amount you paid for the Service
- We are not responsible for third-party actions or content
Indemnification
You agree to indemnify and hold harmless our Company, its officers, directors, employees, and agents from any claims, damages, or expenses arising from:
- Your use of our Service
- Your violation of these Terms
- Your violation of any third-party rights
- Content you submit or transmit through our Service
Termination
Termination by You
You may terminate your account at any time by:
- Contacting our support team
- Using the account deletion feature in your dashboard
- Disconnecting your Facebook/Instagram integration
Termination by Us
We may terminate or suspend your account if you:
- Violate these Terms of Service
- Engage in prohibited activities
- Fail to pay required fees (if applicable)
- Pose a security risk to our Service
Effect of Termination
Upon termination:
- Your access to the Service will cease immediately
- We may delete your account data within 30 days
- You remain liable for any outstanding obligations
- Provisions that should survive termination will remain in effect
Changes to Terms
We may modify these Terms at any time. We will notify you of material changes by:
- Posting the updated Terms on our website
- Sending email notifications to registered users
- Displaying notices within our Service
Your continued use of the Service after changes constitutes acceptance of the new Terms.
Governing Law
These Terms are governed by and construed in accordance with applicable laws. Any disputes arising from these Terms or your use of our Service will be resolved through:
- Good faith negotiations first
- Binding arbitration if negotiations fail
- Jurisdiction in the appropriate courts
Contact Information
If you have questions about these Terms of Service, please contact us: